Healthie FAQ

Answers to Your Healthie Questions

What It Is

What is Healthie?

How does Healthie work?

Who uses Healthie?

What does Healthie allow me to do?

How is Healthie Different? Why should I pick Healthie?

Access

Where is Healthie currently being used?

When is the right time to get Healthie?

How do I get access to Healthie?

How long does it take to get set up?

Technology

What hardware do I need in order to use Healthie?

Healthie is a cloud-based technology platform, so it is accessible from all devices: desktops, laptops, tablets, and mobile phones. You can access Healthie on different internet browsers - like Chrome, Safari, or Firefox and on operating systems like Windows, Mac, and Linux. We have both iOS and Android apps available for both providers and their clients. Video chat for virtual appointments requires devices with a working camera and microphone.

What tools does Healthie integrate with?

How is client information protected?

Does Healthie offer a Business Associate Agreement?

Billing

How much does Healthie cost?

Does Healthie charge based on the number of clients I have?

Do I have to sign a contract to use Healthie?

There are free practice management tools available. Why should I pay for Healthie?

Support

Do you provide training? Does it cost extra?

I currently have my client data stored on another platform. Can I move this information onto Healthie?

I have a question that isn’t answered here. Where can I get help?