My Health Record (MyHR)

How can I access My Health Record (MyHR)?

If you're a healthcare provider in Australia, you can access your patients' My Health Record (MyHR) through the Provider Portal.

MyHR is a secure online summary of a person's health information. It includes information from a range of sources, such as hospitals, general practitioners, pharmacies, pathology laboratories and diagnostic imaging services.

MyHR gives healthcare providers quick and easy access to important health information, which can help to improve the quality and coordination of care.

To access MyHR, healthcare providers need to:

1. Register for a MyHR provider account

2. Log in to the Provider Portal

3. Search for and select the patient's MyHR

4. View the patient's information

MyHR is a secure online system, and all information is protected by strict privacy and security controls.

If you have any questions about accessing MyHR, please contact the MyHR helpdesk on 1800 723 471 or email myhr@digitalhealth.gov.au.

How can I ensure my information is secure in My Health Record (MyHR)?

The My Health Record system (MyHR) is a secure online health platform that enables patients and healthcare providers to access and share health information. MyHR is a key component of the Government’s Digital Health Strategy, which is aimed at improving the safety, quality and efficiency of healthcare in Australia.

MyHR is a secure system that uses encryption and other security measures to protect patient information. Patients have control over who can access their information and can set different levels of access for different users.

Healthcare providers who use MyHR can be confident that their patients’ information is secure. MyHR uses the same high-level security measures as other online banking and government services.

If you are a patient, there are a few things you can do to ensure your information is secure in MyHR:

• Choose a strong password: Your MyHR password should be at least eight characters long and include a mix of upper and lower case letters, numbers and symbols. Avoid using easily guessed words or phrases such as your name or date of birth.

• Keep your password confidential: Do not share your password with anyone. Healthcare providers who use MyHR will never ask you for your password.

• Log out when you’re finished: Always remember to log out of MyHR when you have finished using it. You can do this by clicking on the ‘Log out’ button in the top right-hand corner of the screen.

• Keep your computer secure: Ensure that your computer has up-to-date security software, including anti-virus and anti-spyware protection.

If you are a healthcare provider, there are a few things you can do to ensure your patients’ information is secure in MyHR:

• Use a strong password: Your MyHR password should be at least eight characters long and include a mix of upper and lower case letters, numbers and symbols. Avoid using easily guessed words or phrases such as your name or date of birth.

• Keep your password confidential: Do not share your password with anyone.

• Log out when you’re finished: Always remember to log out of MyHR when you have finished using it. You can do this by clicking on the ‘Log out’ button in the top right-hand corner of the screen.

• Keep your computer secure: Ensure that your computer has up-to-date security software, including anti-virus and anti-spyware protection.

• Use a secure connection: When accessing MyHR from a public Wi-Fi connection, use a Virtual Private Network (VPN) to encrypt your data.

• Be aware of phishing scams: Be cautious of emails, texts or phone calls that claim to be from MyHR or the Department of Health and ask you to provide personal information or click on a link. These are known as phishing scams and can be used to steal your identity or login details. If you receive any suspicious communications, do not respond and report it to the MyHR helpdesk.

What is My Health Record (MyHR)?

My Health Record (MyHR) is an online summary of your key health information. It includes information from your GP, hospital, pathology and radiology reports and medications you have been prescribed.

You can access your MyHR through the MyGov website. You will need to create a MyGov account if you don't already have one.

Once you have logged in, you will be able to see your MyHR. You can also give permission for your MyHR to be shared with your healthcare providers. This means that your doctors and other healthcare providers will be able to see your MyHR, which will help them to provide you with better care.

If you have a MyHR, you can choose what information is shared and with whom. You can also change your mind at any time about who can see your information.

MyHR is a secure way to store your health information online. Only you and your authorised healthcare providers will be able to access your MyHR.

If you have any questions about MyHR, you can contact the MyHR helpdesk on 1800 723 471.