Healthie only shares your Personally Identifiable Information or Protected Health Information when required to complete your transaction or to facilitate a consensual interaction between you and a provider through the Services. We do not otherwise share Personally Identifiable Information or Protected Health Information with any third parties. We may aggregate certain information to develop statistics related to the use of the Services and, in doing so, we might combine information that we have about you with information we obtain from business partners or other companies. When we publish statistics based on aggregated information, those statistics will not contain any Personally Identifiable Information about you. Depending on the Services you use, we may also collect certain personal information, including personal foods, activities and body measurements. Recognizing the highly personal nature of this information, we take special precautions to protect such information.
We use Stripe to process credit card transactions. You may choose to pay for the Services using Stripe. If you use Stripe to make a payment, we do not receive or store any credit card information. You may also choose to enter credit card information through the Services. If you provide your credit card information through the Services, we will store such information for the duration of the transaction until your credit card is charged and the requested product or service has been purchased. After the transaction is complete, we will delete your credit card number and expiration date from our database. For convenience, we may store your billing address for use during future transactions.
Legal Bases for Processing Your Personal Information
The purpose of the Services is to enable use of the Healthie platform for our subscribers. We rely on the following legal grounds to process your Personal Information:
We collect non-personal information about your use of our Services. Every computer or device that accesses the Services is assigned a different Cookie by Healthie. Cookies are required for the use of certain Services. The information collected by Cookies (i) records current session information, (ii) allows us to statistically monitor how many people are using our Services, (iii) how many people open our emails, and (iv) for what purposes these actions are being taken. We may use Cookie information to determine the popularity of certain content or advertisements. Cookies are also used to facilitate a user’s log-in and as navigation aides. Cookies used by Healthie are also used to restrict underage use of the tools and services.
Healthie may automatically collect certain information and store it in log files when you use the Services, including internet protocol (IP) addresses, referring/exit pages, operating system, browser type, date/time stamp and clickstream data. We use this non-personal information to analyze trends, to administer the Services, and to gather demographic information about our user base. We may also record your IP address with your Personally Identifiable Information to help protect ourselves and our members from abusive users of the Services.
We will not disclose your personal information to anyone other than our employees and those third-parties with whom we have a business relationship. In general, the personal information you provide to us is used to help us communicate with you. For example, we use personal information to contact users in response to questions, solicit feedback from users, provide technical support, and inform users about promotional offers. In general, we use non-personal information to help us improve the Service and customize the user experience. We also aggregate non-personal information in order to track trends and analyze use patterns on the Site.
Healthie uses industry-standard encryption technology to protect your privacy. We limit access to personal information about you to employees who we believe reasonably need to come into contact with such information to provide products or services to you in order to do their jobs. We have physical, electronic, and procedural safeguards that comply with federal regulations to protect personal information about you. It is important for you to protect against unauthorized access to your password and to your computer or device. It is your responsibility to sign off when you finish using a shared computer or device.
Healthie may use third party vendors and hosting partners to provide the necessary hardware, software, networking, storage, and related technology required to operate the Services. The Healthie database is stored on secured servers owned and operated by Healthie. We may store encrypted database backups off site with a third party storage provider to ensure data security in the case of an emergency or catastrophe.
You can access the personal information you submit to the Services at any time by logging into the Healthie platform with your unique username and password. If you wish to obtain a copy of personal information pertaining to you in portable electronic format, you may request a copy by sending an email to email@example.com with your request. If you wish to change, update, or delete the personal information you have submitted to us, you may do so by signing into your account on the Services or by sending an email to firstname.lastname@example.org with your request. You may remove your Personally Identifiable Information by contacting us at: email@example.com and requesting that we remove that information from our servers. You have the right to withdraw your consent to our processing of your personal information at any time. Note that if we require personal information to deliver the service you have requested, we will be unable to deliver the service without your consent. If you are a resident of the European Union and have a complaint regarding our use or processing of your personal information, you also have the right to lodge a complaint with a national Data Protection Authority. Each European Union member nation has established its own Data Protection Authority; you can find out about the Data Protection Authority in your country here: http://ec.europa.eu/justice/article-29/structure/data-protection-authorities/index_en.htm.
We offer the service in several geographic regions. We define a geographical region as the location where a user is located.
Processing Within the United States
For users within the United States, we process data solely in data centers located in the United States. We have adopted reasonable physical, technical, and organizational safeguards against accidental, unauthorized, or unlawful destruction, loss, alteration, disclosure, access, use, or processing of user data in our possession. We comply with state and federal laws governing the protection of personal information.
For users within the European Union, data is transferred securely to our servers in the United States.
Processing in Other Regions
For users not within the United States or the European Union, data is transferred securely to our servers in the United States. For such users have adopted reasonable physical, technical, and organizational safeguards against accidental, unauthorized, or unlawful destruction, loss, alteration, disclosure, access, use, or processing of user data in our possession that substantially mirror protections available to users located within the United States.
We will only retain your Personal Information for as long as necessary to fulfill the purposes for which it was collected and processed, including for the purposes of satisfying any legal, regulatory, accounting or reporting requirements.
In some circumstances, we may anonymize your Personal Information so that it can no longer be associated with you, in which case it is no longer treated as Personal Information.
It is our policy to retain Personal Information for  years once such Personal Information is no longer necessary to deliver the Services and to delete such Personal Information thereafter. This means that, if you close your account with us, we will delete Personal Information associated with your account after  years. Regarding other types of information we collect as described in this policy it is our policy to retain such information for  years and to delete such Personal Information thereafter.
If Healthie is acquired by or merges with another entity, our assets, including all proprietary intellectual property and information embedded in the Services, and any personal information stored in our databases, will likely be transferred to the new entity. By using the Services you acknowledge and agree that Healthie may assign its assets and any information stored therein in the event of such a transaction.
Email: Send an email to firstname.lastname@example.org or complete this form.
Mail: Healthie, Inc., 12 E. 49th Street, New York, NY 10017