How to maintain client engagement over the holidays with wellness programs
Engage clients over the holidays with virtual wellness programs that provide ongoing support and encourage healthy habits. Discover how Healthie's customizable, pre-built programs help maintain client progress, offer essential touchpoints, and prevent burnout for clinicians on holiday.
The holiday season can be a challenging time for private practitioners, especially solo clinicians or those with minimal support. Taking time off to recharge is essential, but it can disrupt regular client support as well as impact practice revenue. However, with the right client engagement strategies, practitioners can support their clients over the holidays without sacrificing their own well-being. This article will discuss how clinicians across various specialties can use online wellness programs, like those available through Healthie, to maintain client engagement and encourage positive health outcomes during the holidays and beyond.
Work life balance for private practitioners
Balancing work responsibilities with personal time is a constant challenge for private practitioners, but it proves particularly tough during the holidays. Maintaining a steady income while taking time off can be challenging for solo clinicians, making it difficult to fully disconnect from their work. Despite these hurdles, a healthy work-life balance is crucial for preventing burnout and maintaining long-term professional satisfaction.
Avoiding burnout
Burnout is a common issue for healthcare clinicians, especially in high-demand fields like therapy, dietetics, and primary care. Taking intentional breaks is an effective way to refresh and recharge. Clinicians who prioritize self-care often find they are more present and effective in their work, ultimately improving the care they provide to clients.
Benefits of taking time away from work (and clients!)
Taking a break from direct client care can benefit both the clinician and their clients. Stepping away allows clinicians to recharge, preventing burnout and maintaining enthusiasm for their work. When practitioners return from a break, they’re often better equipped to help clients achieve their goals. Furthermore, maintaining a consistent and planned vacation schedule can improve the clinician’s well-being, making them more effective for their clients in the long term.
Understanding the holiday challenges for clients
The holiday season can make it challenging for clients to stay engaged with therapy, nutrition, or wellness goals. Scheduling conflicts, increased stress, and lifestyle disruptions often lead to setbacks. Key holiday-specific challenges include:
- Mental Health Strain: 38% of people report increased stress over the holidays, potentially worsening symptoms for those with existing mental health conditions.
- Nutritional Setbacks: Nearly 60% struggle to maintain healthy eating during the season, with 40% experiencing weight gain.
- Increased Dropout Risk: Clients missing two or more sessions in a short period are 30% more likely to discontinue care.
- Limited Access to Clinicians: 20-30% of clients feel unsupported when clinicians are unavailable during extended breaks.
Understanding these holiday challenges can help clinicians prepare clients for their out-of-office time, and find ways to keep clients engaged, motivated, and on track—even when regular sessions aren’t possible.
Providing ongoing client support while out-of-office
For practitioners, setting boundaries is crucial to achieving work-life balance. Fortunately, there are several strategies to help clinicians stay connected to clients over the holidays without direct interaction.
Setting boundaries
Client engagement platforms allow therapists to video and chat with clients entirely through the platform, removing the need to share personal email or phone numbers. This protects clinicians’ much needed personal lives while allowing them to stay virtually connected to their clients.
Additionally, clearly communicating holiday office hours and anticipated response times can help set expectations with clients. Platforms like Healthie offer features that allow clinicians to set an "out-of-office" schedule and even automate responses, so clients know when to expect responses.
Leveraging Programs
Online wellness programs offer a valuable solution for providing ongoing support when practitioners are out of the office. By offering pre-designed, customizable programs that focus on wellness goals, clinicians can keep clients engaged and on track during the holidays. These programs provide clients with access to educational materials, daily or weekly check-ins, and progress tracking tools to ensure they feel supported even when their clinician is unavailable.
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Programs can enhance the client experience and outcome
In addition to providing continuous support, wellness programs can enhance the overall client experience by offering tools for goal-setting, progress tracking, and self-assessment. To offer an effective program, you should consider following these guidelines:
Programs must provide value
Effective wellness programs should focus on providing actionable information and support to clients. Whether the goal is weight management, mental health support, or improved fitness, these programs should offer concrete tools and insights that encourage clients to make progress toward their health goals. Whether you are charging for enrollment in your wellness programs, or giving free access to your clients, the programs should have inherent value and promote better client outcomes.
Goal setting, progress updates, and recognition of achievements
Incorporating progress updates and recognizing milestones within an online wellness program can boost client motivation and adherence. Leverage structured online wellness programs to facilitate goal-setting and progress tracking, which helps clients celebrate small victories and stay committed to their wellness journey. When tracking progress, sending notes of encouragement or congratulations specific to recent activity or accomplishments can encourage your clients and demonstrate your support.
Integrating programs with 1:1 care
Wellness programs are an excellent supplement to 1:1 sessions, reinforcing the work done during direct care. Clients can engage with these programs at their own pace, using the program's guidance and support tools to make progress even when direct clinician contact is limited. Parts of the program that participants find challenging or enjoyable also serve as great opportunities for discussions and areas of focus during 1:1 sessions.
Healthie offers prebuilt programs
Healthie offers prebuilt wellness programs designed to support your clients. These programs are available with a Healthie Plus subscription, offering practitioners an affordable and easy-to-implement solution for client engagement.
Each Healthie prebuilt program is customizable, allowing clinicians to tailor content to align with their unique approaches or to meet specific client needs. Programs include educational content, interactive exercises, and self-assessment tools, all aimed at keeping clients engaged and motivated.
Healthie’s online wellness programs are valuable for clients across many specialties, from dietetics and therapy to physical wellness and beyond. Clients who may struggle to maintain routines over the holidays can use these programs to support their progress and to stay connected to their goals. For practitioners, offering these programs adds a layer of support for clients while ensuring continuity in care.