The United States is grappling with a formidable mental health crisis, marked by soaring rates of anxiety, depression, and substance abuse– and the need for efficient mental health EHR has never been more prevalent because of this. With a population increasingly in need of mental health support, Mental Health America noted that in 2023, the ratio of individuals per mental health provider is a staggering 350 to 1. 

As a provider, you’re eager to dive in, ready to launch your practice and make a meaningful difference in patients' lives. However, to successfully provide recurring, effective care for your patients, your practice needs to run efficiently and securely. In this space, Healthie has emerged as the best EHR, patient engagement, and billing solution. With features created for private practices and tailored to mental health providers, Healthie empowers providers to focus on delivering meaningful care to those in need.

Choosing an EHR for your mental health practice

Selecting the right EHR for your mental health practice is actually a crucial business decision. Gone are the days when EHRs were mere repositories of patient records. Modern solutions like Healthie offer all-in-one platforms that encompass EHR, practice management, billing, and patient engagement tools that form the backbone of your practice. Investing in a best-in-class private practice EHR supports the streamlining of operations, enhances patient care, and improves practice efficiency. In choosing an EHR, it’s helpful to look for a solution that has a holistic approach to serving your mental health practice, rather than offering one piece of a many-part solution

Your EHR should grow with you, not limit your growth

There are several all-in-one solutions on the market, and many of them will work well enough in the early stages of your practice. Most solutions provide the basic functionality needed for your practice to find its footing. However, as the number of patients you serve increases, or if you evolve into a group practice, you might find that your practice is suddenly outgrowing the solution you’ve built your practice upon. While many mental health behavioral practices incidentally limit their providers’ growth, Healthie supports it. With an abundance of features dedicated to smoothly running your behavioral health practice, and with limitless options for expansion, Healthie answers short-term needs and supports long-term growth. 

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Healthie features designed for mental healthcare

The essence of care for therapy and counseling encompasses a delicate balance of trust, privacy, and efficacy. As guardians of their patients' well-being, providers need the support of a platform that not only ensures stringent security measures, but also fosters a collaborative environment conducive to recurring care. Recognizing the gravity of this responsibility, Healthie stands as a beacon of support for mental health providers, offering a comprehensive suite of features tailored to meet the business-critical and care-critical needs of professionals in the field. 

Your private practice EHR and management solution should work for– and with– your practice and your patients. Here are some of the Healthie features that support mental health providers: 

1. Access 40+ pre-built assessment and charting forms.  

Healthie has created a wide variety of templates and forms designed specifically for mental health assessments and interventions. Whether you need to conduct auto-scored PHQ-9 and GAD-7 assessments or customize forms with your business details and logo, Healthie helps limit the time you devote to documentation. With over 40 forms pre-built in the Healthie library, you can further customize these forms to suit your practice by leveraging smart fields and auto-fill charting functions. This advanced functionality will streamline processes such as onboarding and billing, which reduces lag time for seeing new patients and receiving reimbursement. 

2. Deliver virtual-first care with ease.  

The entire health and wellness industry experienced a spike in demand for telehealth during Covid-19. However while other segments have largely shifted back to in-person appointments, the majority of mental health services are still being delivered via telehealth. This is crucial information for mental health private practices, as it emphasizes the need for seamless, virtual-first care. 

Patient preferences and expectations have evolved, and Healthie makes it easy to help your behavioral health practice meet the new normal. Healthie provides best-in-class scheduling and patient engagement features, including:

• Calendar with self-booking capabilities for patients
• Recurring sessions, groups sessions, and webinars
• HIPAA-compliant communication using Zoom for Healthcare, chat, and text reminders

3. Create and share engaging treatment plans with patients.

With Healthie, providers can create and share engaging treatment plans with patients, incorporating goal setting, journaling, classes, and additional resources to foster active participation in their care journey. Post-session care recommendations, a crucial aspect of patient support, are effortlessly integrated into these plans. Leveraging customizable templates, providers can tailor care recommendations, resources, and patient goals to suit individual needs, ensuring a personalized approach to treatment. 

Moreover, patients feel more engaged with their treatment as they can track progress directly within the app. Additionally, providers can configure journal settings as part of the treatment plan and goals, enabling patients to track feelings or symptoms with ease. These features increase patient adherence to care plans, leading to better outcomes. 

4. Get unlimited space and document storage, for long-term patient care.

For therapy sessions, care can happen over years, sometimes even decades– so the need for sturdier mental health EHR services is of utmost importance. Maintaining records over a longer period of time can be a challenge, and some platforms charge or limit the amount of storage on the platform. 

With Healthie, you can maintain patient records, and documents, without limits, indefinitely. Your records remain easily accessible. Patient documents are never hard-deleted off the platform. 

Patients who have discontinued care or completed treatment can be archived, but can be unarchived with just a click, restoring all your records and documents in seconds. 

5. Incorporate community-based, group care. 

As a mental health provider, you’re cognizant of the many benefits of group programs, including reduced feelings of isolation, and gaining a sense of support and belonging. However there is a limited amount of technology to support the delivery of group care online, with the exception of Healthie. 

With features like virtual support groups, group charting, group chats, and customizable programs, Healthie enables you to seamlessly organize and manage group sessions. It's like having a virtual community center right at your fingertips, where collaboration and patient engagement can thrive.

Healthie’s Patient Portal is designed to engage patients in their care journey 

Legacy EHR systems offer patient portals that are often cold and clinical, designed for one-way dissemination of patient information such as lab results. Patients today want to be active, and equal, participants in their own care. Research has found that patients are motivated by screen-sharing during sessions, as well as having access to post-session notes - and technology is making raising the proverbial curtain easy. 

Healthie's patient-centric approach extends beyond practitioners. The platform's user-friendly interface and intuitive features offer convenience, more ways to connect, and foster long-term engagement and patient adherence. Patients favorite features include:

• Journaling feature: Healthie's journaling feature allows patients to track their progress, reflect on their experiences, and communicate their thoughts and emotions with their provider effectively. 

• Messaging feature: The messaging feature facilitates seamless communication between patients and practitioners, enabling timely support and guidance outside of scheduled sessions.

• Virtual sessions accessible from the mobile app: Healthie's mobile accessibility ensures that patients can easily access virtual sessions from the comfort of their own devices, promoting convenience and flexibility in care delivery.

• Online Wellness programs: Providers can build educational programs designed to drip content out to patients over time. Add your own videos, resources, and documents to a program for enrolled patients to complete from their Patient Portal. 

Integrations with mental health and clinical care apps

The number of valuable tools available for behavioral health providers to leverage is quickly growing, from catering to group practice EHR needs to helping even the smallest private practices work more fluidly. However, it can become unnecessarily complicated and stressful for providers to incorporate multiple tools into day-to-day operations. Healthie recognizes the importance of providing a holistic solution, eliminating the need for multiple sign-ins, payments, and platforms. As a result, Healthie has created a leading marketplace of third-party integrations.

Over the past year, Healthie has been building a growing list of third-party companies that we connect with, across multiple categories from Clinical Care Tools, to Labs & Diagnostics, Billing Solutions, and more. One of the fastest-growing integration categories for Healthie Harbor is behavioral health tools, adding partners like Kintsugi, OPTT, and Mirah to name just a few. There are also Healthie-built integration solutions that integrate holistically into the platform, designed for more seamless workflows, such E-Prescribing, E-Fax, and E-Labs. 

These integrations enhance the delivery of behavioral health services and enrich the overall patient experience, all within the Healthie platform.

Healthie is dedicated to serving mental health providers further 

Healthie emerges as the top choice for mental health providers and behavioral health practices seeking a comprehensive EHR platform tailored to their unique needs. With its robust features, scalability, patient-centric approach, and seamless integrations, Healthie empowers practitioners to deliver exceptional care, drive meaningful outcomes, and cultivate thriving practices in the ever-evolving landscape of behavioral health.