How to set and adjust your therapy rates
Setting your therapy rate demonstrates your value as a provider, and has a major impact on your business. Learn how to set your therapy rate and adjust it over time.
Setting your therapy rates is an important part of launching your private practice. It's a balancing act between ensuring your financial sustainability and providing affordable services to patients. This guide will walk you through the steps of setting and adjusting your therapy rates, discussing common mistakes, offering strategies for calculation, and explaining how tools like Healthie can streamline the billing process for your practice.
Mistakes to avoid when setting your therapy rate
Before we delve into how to set your therapy rates, let’s address a few common pitfalls that many therapists make when they are getting started.
Focusing too much on the competition
One of the most common tactics is to simply charge the same as other therapists in your area. While it’s useful to be aware of local rates, this should not be your sole determinant. Every provider has unique circumstances when it comes to their business, financial health, and goals. What might be suitable to another therapist in your area could be unsustainable for your own goals.
Low pricing to attract patients
Another common pitfall is setting therapy session rates too low to attract more patients. This strategy can lead to several issues. Although you may quickly fill your calendar with new patients, low rates can result in significant financial strain. If your fees are insufficient, you may struggle to cover expenses, maintain a decent quality of life, save for the future, and allow for space to grow your practice. This financial pressure, combined with a high volume of patients, can contribute to burnout. Furthermore, increasing your rates later can be challenging for patients to accept or afford, potentially causing you to lose many of the patients you initially attracted.
Basing therapy fees on reimbursement rates
Another common pricing strategy is setting your therapy rates based on insurance reimbursement rates. While it’s tempting to align your fees with what insurance companies pay, this approach can be problematic. Insurance reimbursement rates are often lower than what patients are willing to pay out-of-pocket and may not reflect the true value of your services. Additionally, insurance reimbursement rates are prone to change, which would then require your practice to regularly update prices to compensate. Relying on these rates can undermine your financial stability, as they may not cover the full costs of running your practice or align with your financial goals.
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Calculating your therapy session rate
To set an effective therapy rate, start by calculating how much you need to thrive financially. This process involves several steps:
- Determine your annual expenses: Calculate your total annual expenses, including rent, utilities, insurance, marketing, professional fees, and other overhead costs. Don’t forget to include your living expenses such as housing, food, and savings.
- Estimate your desired salary: Decide how much you want to earn annually. This should reflect both your professional worth and personal financial goals.
- Calculate your required income per week: Divide your total annual expenses plus your desired salary by the number of weeks you plan to work each year. For instance, if your total annual expenses and salary are $100,000 and you plan to work 48 weeks per year, you need to generate approximately $2,083 per week.
- Determine your therapy session fees: Finally, use your required income per week and expected number of patient sessions per week to determine the necessary fee per session. Consider if you will provide only one-to-one sessions, or also group sessions.
- Consider details: Factor in taxes, no-shows, and late cancellations to avoid financial disappointment or surprises.
Adjusting your therapy session rate
As your career progresses and your circumstances change, it's important to periodically reassess and adjust your therapy rates. Here are some factors to consider:
- Experience and Credentials: As you gain more experience and additional credentials, such as advanced certifications or specializations, you can justify raising your rates. More experience often means a greater value you bring to your patients, which can warrant a higher fee.
- Geographic Location: Moving to a different area can significantly impact your therapy rates. For example, therapy rates in urban areas are generally higher compared to rural areas. If you relocate, you may want to adjust your rates to ensure you are able to sustain the health of your practice.
- Inflation and Cost of Living: Regularly review your rates to ensure they keep pace with inflation and changes in your cost of living. As such, adjustments may be necessary to maintain your financial stability.
- Increased Demand or Service Expansion: If you introduce new services, such as programs or workshops, you might consider adjusting your rates to reflect the added value. Similarly, if demand for your services increases, it may be appropriate to raise your fees.
While it's important to periodically adjust your rates, making changes too frequently can be problematic. Constantly shifting rates can frustrate patients and lead to a loss of patients. To avoid this, it’s crucial to set your rates thoughtfully from the beginning, ensuring they are stable enough to prevent patients from being deterred by frequent or substantial increases.
Offering a sliding scale payment option
Incorporating a sliding scale payment option is another consideration for your practice. A sliding scale allows you to offer reduced fees to patients who cannot afford your standard rate. This approach can help you serve a broader range of patients and demonstrate a commitment to accessibility.
When implementing a sliding scale, consider the following:
- Determine Your Sliding Scale Criteria: Decide on the criteria for eligibility, such as income levels or specific financial hardships. Be clear about how patients can apply for reduced fees and how you will assess their needs.
- Set Boundaries: Establish a minimum fee you are willing to accept and a maximum number of sliding scale patients you can accommodate. This helps ensure you do not undermine your financial stability.
For more information on how to structure a sliding scale for mental health services, check out this comprehensive guide.
Using Healthie as your platform for billing and more
Healthie is a modern, all-in-one EHR and platform that can streamline various aspects of running your private practice, including billing. Here's how Healthie can support you:
- Simplified Billing: Healthie offers integrated billing solutions that allow you to set up and manage your therapy rates efficiently. The platform supports automatic invoicing, payment processing, and insurance claims, reducing the administrative burden on you.
- Appointment Scheduling: Healthie provides tools for scheduling and managing patient appointments, helping you organize your sessions and avoid double bookings.
- Patient Portal: The platform features a patient portal where patients can view their billing information, make payments, and schedule appointments, providing a seamless experience for both you and your patients.
- Customization: Healthie allows you to customize your rates and payment options, including setting up a sliding scale, to fit your specific needs and preferences.
By leveraging Healthie’s features, you can focus more on delivering high-quality therapy and less on the administrative tasks associated with billing.