We believe that meaningful relationships between providers and clients drive better health outcomes. We make it easy for you to stay connected with your provider to achieve your health goals.
Physical Security: Our servers are housed in facilities that are protected by biometric security, surveillance systems, and security guards - 24 hours a day, 7 days a week, 365 days a year.
Data Security: We store data at SOC Type 1- and SOC Type 2-certified facilities.
Disaster Recovery: We have a disaster recovery plan in place, including redundant power supplies and data backup.
Transmission Security: Our website data is encrypted with 256-bit Secure Socket Layer (SSL) technology, whether you’re on a desktop, laptop, tablet, or phone. We use cryptographic keys to authenticate data transfer.
Standards: We use standard transactional codes (CPT, ICD-10) that are based on up-to-date databases and monitored for updates. We monitor state and federal HIPAA rules to ensure compliance is current.
Financial Transactions: We process credit card transactions using secure encryption on a Level 1 PCI-compliant network. We tokenize and encrypt all payment information, and we do not store it ourselves.
Access: We offer granular organization-level permissions, to control data access. Healthie employees are trained on security protocols, and we have a company Privacy Officer.
Audit Controls: We keep access logs and audit trails every time patient information is viewed, edited, or deleted. This includes SSH logs, SQL query logs, platform backend activity logs, and Apache logs.
Testing: We are regularly audited by third party penetration testers to ensure compliance meets standards. We also run tests on our own software: we scan our ports, test for SQL injection, and block cross-site scripting.
Confidently store personal health information, including sensitive test results, health conditions, and confidential health records.
Assure your clients that all messages, video calls, and other communication is encrypted and private.
Securely store financial data, like credit card numbers and bank account profiles necessary for payments.
Follow regulations and requirements set forth by insurance companies, coaching and accreditation institutions, and government bodies.
Healthie covers almost everything that is needed to run your own virtual consulting business. Plus, Healthie is HIPAA-compliant!