Arise selects Healthie as foundation for provider and patient experience

Launching with Healthie in just 30 days, Arise saved months in trialing alternative solutions or building out their own platform. 

Leveraging Healthie has allowed Arise to:  

• Maintain a tight-knit engineering team that can focus on building out other areas of integration 
• Build out core functionalities that patients & providers needed, with growth potential through future integrations
• Maintain an open flow of communication with the Healthie support team
• Leverage Healthie’s published product roadmaps to plan future integrations

Arise was looking for an EHR and client engagement platform that would facilitate a quick set up process, provide excellent usability, and that they wouldn’t have to switch from as they scaled. Arise ran a comprehensive search across industry platforms, and also considered Elation, Canvas Medical, and Welkin. Healthie came recommended by another health tech company, and the team was immediately drawn to Healthies customer facing platform that didn’t require a lengthy set up.  

Having tried other tools which required extensive upfront processes, Arise found themselves disappointed with the actual sandbox experiences once they finally reached that point. In addition to needing a quick-to-launch solution, Arise wanted to make sure that the solution was usable and reliable for patients and providers alike, as well as have the potential to be a tool that their tech team could grow with over time. As a modern EHR and customer engagement platform with an open API, Healthie could get Arise online quickly and provide limitless opportunities for growth.

Arise tried Healthie on a small scale to ensure that the platform would meet all of their needs. Co-founder & CPO, Joan Zhang explains that “the ability to start with a free, self-service version was a key enabler for us to really test out the experience with our providers and understand usability.” 

Not only was Healthie easy to access, but the API-driven solution also had the provider usability, patient experience, custom branding, and white-label capabilities that Arise needed to succeed. Arise’s team leverages Healthie’s scheduling, messaging, charting, and forms features on a daily basis, and Arise will likely build-out their own front-end member experience in the coming months leveraging Healthie’s API. 

Arise appreciates that the Healthie support team is very responsive, and the team appreciates the visibility that Healthie’s public-facing Product Roadmap provides.