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Brightline realizes tangible results since implementing Healthie’s platform and API
Healthie’s platform has yielded significant benefits for Brightline, enhancing provider satisfaction and care delivery.
With Healthie, Brightline has:
- Minimized Tool Burden: Healthie’s platform eliminated the need to work across multiple disconnected tools, streamlining workflows and improving provider satisfaction. “Provider satisfaction is key for us. We wanted something that worked well with our providers, gave us some flexibility, and offered features that we could scale into,” says Parisa Soraya.
- Significant Resource Savings: Brightline saved considerable time and resources by leveraging Healthie instead of building an EHR in-house. This decision allowed their engineering team to focus on customizations that are unique to their care delivery model instead of developing and maintaining an EHR from scratch.
- Focused Care Delivery: By allowing tools and workflows to fade into the background, Healthie enables providers to concentrate fully on patient care, Brightline’s differentiating factor.
Brightline’s partnership with Healthie has been instrumental in their ability to scale their operations, enhance provider satisfaction, and deliver high-quality mental health care to kids, teens, and families across the country. Healthie’s API-first, customizable platform has provided the flexibility and stability needed for Brightline to continue their mission of improving mental health care for children and families.
“To find a partner that is flexible and extensible enough that we can really see ourselves evolving with for many years...we feel really lucky that we were able to find that alignment,” said Andrews.
Brightline needed an EHR to stand up to the complexities of virtual pediatric care
The pediatric care provider needed an EHR that could support its rapid growth.
Brightline’s mission is to provide virtual-first, preventative care and connect children with integrated clinical teams for comprehensive mental health services. Having established relationships with major national health plans and covering all 50 states, Brightline’s existing EHR solution was struggling with Brightline’s rapid growth. Brightline needed an EHR solution that could provide unlimited scalability, offer total customization, and provide a seamless experience for its network of providers.
Brightline chose Healthie as its cornerstone infrastructure partner
Healthie provides a flexible and scalable solution for Brightline.
Brightline selected Healthie as their foundation for delivering behavioral health services, valuing the platform's flexibility, scalability, and provider-centric tools.
“Healthie was the top choice vendor among many other companies that we’re close with in the behavioral health space and adjacent space. We knew that Healthie was trusted and that gave us extra confidence in our decision,” said Parisa Soraya, Lead Product Manager at Brightline.
Healthie’s API-first platform allows seamless integration with Brightline’s tools, providing full customization and the capability to use Healthie as a headless solution in the future. “We really love the robust customization – being able to have our engineering team leverage Healthie’s API when we needed to create our own integrations and tools was a huge plus,” explained Parisa Soraya.
Customization and Flexibility
By leveraging Healthie, Brightline avoided the resource strain of building an in-house EHR, allowing them to focus on care delivery. By partnering with Healthie, Brightline was able to integrate a customizable solution into their broader infrastructure, avoiding the significant resource drain of developing and maintaining an EHR internally, and ensuring they could evolve alongside their technology partner for years to come.
Provider-Centric Design
Healthie’s focus on clean visuals, ease of documentation, and features like charting note addendums, smart phrases, pre-fill functionality, and charting templates helped streamline provider workflows and ensure an exceptional provider experience from day one.
“With Healthie, everything from clean visuals to ease of documentation...creates happier provider teams. Less friction means more focus on care,” said Soraya.
By making the care delivery process more efficient and less stressful, Brightline creates an environment that encourages providers to stay and continue their work. This not only aids retention but also enhances the quality of care. With Healthie’s flexible and scalable features, providers can focus on interacting with patients, ultimately leading to better patient outcomes and a more seamless care experience.
