Healthie positions Renovation Integrative Health for practice growth and longevity
Brandy Biglow’s private practice hits the ground running with Healthie as its foundation.
Implementing Healthie set Brandy’s practice on the right path, helping her avoid common pitfalls that many new practices face.
The platform delivered several tangible benefits:
- Efficient Scheduling: The scheduling system saves time by allowing patients to reschedule without needing assistance. As a solo practitioner, Brandy is not weighed down by frequent calls, texts, or emails to reschedule appointments.
- Time Zone Adjustments: Automatic time zone updates eliminate confusion for both Brandy and her patients, ensuring appointments run smoothly, no matter where she or they are located.
- Financial Management: Healthie simplifies tax reporting, allowing Brandy to easily pull reports and share them with her accountant.
- Simplified Superbills: Creating and managing Superbills is straightforward, enhancing both patient and team experiences.
- Goal Tracking: Patients can easily track their progress, helping them recognize small wins and stay motivated, while Brandy can monitor and support their journey more effectively.
Finding an all-in-one platform that meets the needs of a virtual therapy practice
Overcoming the limitations of previous EHR systems and patchwork telehealth solutions.
After a decade of counseling, therapist Brandy Biglow decided to transition to private practice. Having used several underwhelming EHRs at previous companies, Brandy was well aware of the shortcomings that exist under many platforms. Having experienced issues such as juggling multiple tools, lack of integrated video conferencing, and having to export notes to encrypted harddrives – Brandy went in search of a solution that would be neither time-consuming nor hinder her patients’ experience.
Brandy created a spreadsheet of must-haves and compared available options, determined to find a seamless, efficient solution for her new practice. Quickly determining the free options available to be too glitchy, Brandy created a spreadsheet of both her non-negotiable features and her good-to-haves, with a focus on the question, “what can it do for me?”
Brandy explained, “I was looking for a platform that was HIPAA-compliant, had a truly reliable video component, a communication portal for messaging & community blasts, programs, documents, group chats. I went through all the EHRs and they all had gaps, except for Healthie.”
Renovation Integrative Health chooses Healthie for it’s EHR and patient engagement capabilities
Healthie provides a tailored EHR platform that checks every box for RIH.
Brandy’s search for an EHR was methodical. Researching available options, each EHR was added to and evaluated in her spreadsheet of criteria. By watching Healthie’s extensive bank of YouTube videos, Brandy found that Healthie not only ticked every box, but excelled at the features most important to her, specifically video and chat, course-building, and automated onboarding. HIPAA-compliance was non-negotiable, and while price mattered, it was more about how Healthie was able to answer the question of “what can it do for me?”
Once Brandy moved forward with Healthie, the implementation was seamless. “I watched the videos and they were super, super helpful,” says Brandy. When Brandy encountered questions during the setup of billing, the Healthie support team provided timely help. Features like easy note access, direct invoicing, and client goal alerts streamlined workflows, making Healthie an indispensable tool for her practice.
