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Two Chairs focus on care delivery while scaling rapidly
Healthie’s platform empowers Two Chairs to focus on exceptional care delivery and an excellent provider experience.
Two Chairs leverages Healthie’s robust self-service tools and API integrations to streamline operations, maintain lower development costs, and empower its team to focus on their product differentiators.
With Healthie, Two Chairs has:
- Development Cost Savings: Two Chairs save $250K-$500K annually with Healthie.
- Enhanced Provider Experience: Features like side-by-side care plans and charting improve workflows, usability, and productivity.
- Operational Efficiency: Healthie’s self-service functionality, extensive documentation, and platform reliability support Two Chairs smooth operations.
- Top-Tier Customer Support: Healthie’s collaborative and responsive approach ensures quick problem-solving and a strong partnership.
"The main ROI of Healthie is that it allows us to focus on our core competency: delivering care,” Trisha Mittal, Director of Product Management.
Two Chairs was rapidly outgrowing their existing EHR
Two Chairs sought an EHR platform with unlimited scalability to evolve alongside their expanding business needs.
Two Chairs, a virtual therapy provider, needed an EHR platform that could scale and adapt alongside their business. While their existing EHR system functioned well for the early stages of their company, it lacked the flexibility and capacity to support their considerable growth.
Two Chairs' search process was exhaustive and deliberate. The team explored a wide range of EHR solutions in the market, ranging from niche behavioral health-focused systems to long-standing, large-scale providers. They evaluated more than 15 potential solutions, prioritizing scalability, adaptability, and alignment with their organizational vision.
Two Chairs finds a solution that is scalable, customizable, and built for integration
Healthie’s EHR and open API provide Two Chairs with a long-term solution.
Healthie emerged as the ideal partner for Two Chairs, offering the scalability and integration capabilities they needed. Its robust API functionality ensured seamless connectivity with Two Chairs’ proprietary technology, enabling efficient workflows and unlocking the potential for further innovation. Additionally, Healthie’s highly configurable and user-friendly interface allowed Two Chairs to customize the platform to their unique requirements. Charting, their most essential feature, was easily tailored to support various chart note types, improving clinician efficiency and accuracy.
Exceptional customer service also set Healthie apart from other solutions. Two Chairs Director of Product Management, Trisha Mittal, explained “we prioritized working with a partner who could deliver consistent, responsive support, backed by strong SLAs for performance and reliability.”
Today, Two Chairs leverages Healthie’s charting, care plans, auditing tools, and data-pulling APIs. Looking ahead, they plan to expand into Healthie’s Harbor of integrations, exploring advanced tools like AI-powered charting, e-labs, and e-prescriptions to further enhance their care delivery.
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