Klarity Health leverages Healthie to rapidly expand their telehealth marketplace

Healthie provides a flexible API and scalable solution for Klarity Health to support hundreds of private practices.

Klarity Health | Healthie
company profile
Redwood City, CA
Headquarter
50
Employees
Supporting providers across mental health, primary care, women’s health & men’s health
Patient Population Served
2021
Founded
2 Months
to go live
$15M
Capital Raised
Key Results

Leveraging Healthie’s solution has driven measurable outcomes, fueling Klarity Health’s exponential growth

Klarity Health saves hundreds of thousands of dollars annually in development costs and has expanded its business fivefold.

Healthie’s flexible API and scalable solution are instrumental in Klarity Health’s ability to grow quickly while maintaining operational efficiency. 

With Healthie’s Klarity Health has: 

  • Accelerated Growth: Klarity Health has seen a 5x increase in volume within just 6 months, with plans for continued expansion in 2025. 
  • Cost Savings: By using Healthie, Klarity is saving $100-$250K annually in development costs, allowing them to reinvest in their business. 
  • Expanded Reach: Since integrating with Healthie, Klarity Health has grown from working with 100 private practices in 2023 to serving 400 practices in 2024.  

Looking ahead, Klarity Health plans to leverage their partnership with Healthie to continue the rapid growth of their telehealth marketplace.

Challenge

Klarity Health needed a highly flexible, API-driven EHR solution to support their telehealth marketplace

Klarity Health’s novel business model could not be supported by inflexible, off-the-shelf solutions.

Klarity Health set out to build a telehealth marketplace for private practices in a bid to make healthcare more shoppable and accessible for patients. Klarity Health’s marketplace enables private practices to access essential tools such as marketing, an EHR, and care coordination services – without incurring startup costs. 

Klarity Health’s CPO, Guorui Su, recognized that they would need a highly flexible, API-first EHR solution to build the ideal patient experience. “We were looking for a strong partner with an API. I spent a whole year doing research, and talked to almost every EHR and API solution on the market, comparing product robustness, security, pricing, and support level. Finally, I found Healthie.”

Solution

Healthie’s API seamlessly integrates Klarity Health’s tech stacks

Klarity Health needed an advanced solution that would remove the manual tasks that existed between their payment and scheduling systems.

Healthie’s flexible API allowed Klarity Health to create a customized workflow that enables patients to place a deposit, with refunds available for cancellations made 24 hours in advance. While this functionality sounds straightforward, it required a seamless integration between Klarity’s tech stack, which Healthie delivered. “This has all been achievable with a great API,” shares Guorui Su. 

Klarity Health is leveraging Healthie's robust suite of tools, including scheduling, package management, sub-organization structures, billing, customizable forms, charting, and the patient portal. These features empower Klarity to equip their customers with the best provider and patient experiences for their private practices.

"“Healthie’s strong API and responsive support have been crucial to our success. What excites us most is their leadership’s focus on understanding and addressing our needs.”"
Guorui Su
Guorui Su
Chief Product Officer
Klarity Health | Healthie

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