8.5 years into Healthie, we’re just getting started in our commitment to our customers by building a best-in-class EHR, Scheduling, and Engagement Platform for healthcare innovation. 

🚙 Our story to date

• We're building for you, our customers: We’re proud to announce that we’ve raised a Series B at a substantive markup of our Series A, a milestone that reflects our growth over the past two years. That growth is because of you, our customers, who we are heads down building for every day. Please know that we’re going to continue over-investing in the delivery of the strongest product and experience for you, and for your customers, and that we’re only just getting started. 
• Organizations that use Healthie are amazing: The 25,000 therapists, dietitians, lactation consultants, doulas, nurses, physicians, coaches, physical therapists, and chiropractors that use Healthie every day are the changemakers of healthcare whose important work drives better healthcare outcomes. We love that healthcare is finally embracing the important work that our customers each do. For example, Healthie customer Two Chairs uses Healthie’s EHR, scheduling, and engagement tools to deliver multi-state care across their growing network of hundreds of clinicians. “Healthie has been a great partner for Two Chairs, truly understanding our dedication to delivering high-quality behavioral health care and flexibility to meet our evolving needs as we continue to grow. We appreciate their platform’s adaptability to serve our unique care delivery model” said David Covell, Chief Product Officer at Two Chairs. 
• We’re humbled by the utilization of Healthie to date:
  • 10 million appointments have been scheduled on Healthie’s calendar - that’s 10 million times that patients have received good healthcare!
  • 1 billion API calls are made to Healthie each month by hundreds of developer customers that build solutions on top of the platform!
  • 25,000 active providers work with millions of patients on Healthie each day to deliver care using our EHR, Scheduling, and Engagement platform!

• We believe in building for the long-haul is a matter of Excellent Execution:
  • One of the statistics we’re most proud of at Healthie is that many team members have been in the trenches with us for >5 years. We are consistently humbled with the caliber of talent and individuals that have chosen to work at Healthie.
  • Building Healthie is a game of last-mile operational excellence, made up of the hundreds of actions each team member takes each day, in pursuit of our mission & vision, and it’s the ultimate privilege and responsibility to have our team that makes it all happen. 
  • This is healthcare, and building in healthcare is a huge responsibility, one that we take seriously, most recently expressed through our HITRUST Certification as a commitment to security and privacy.
• Here’s more of what we’ve shared over the years about Healthie:
  • Our Product Roadmap and Q3 2024 Product Updates
  • Our thoughts on Building for the Long Haul and Why Companies are Choosing to Buy and Build
  • Profitable Digital Health Platform Healthie closes on $16M to Enable the Next Generation of Healthcare Delivery
  • 5 Mistakes we made in our Early Days

⚒️ Our priority: Giving our customers the tools they need to deliver healthcare

• The details matter: Over the last 8.5 years, we’ve built thousands of micro-features that our 25,000 clinicians and their millions of patients access each day to deliver care through Healthie’s EHR, Scheduling, and Engagement Platform. And what we’ve learned along the way is that there’s no silver bullet to successful care delivery - and one of the best parts about Healthie is the modularity and configurability, which allows each provider to deliver personalized care the way they want to. 
• Enterprise-grade software takes years to build and perfect, no matter how much money you raise: Accordingly, as we look towards the next 8.5 years, we’ll continue building the thousands of micro-features that will drive the success of our customers. 
• Healthcare is too big a problem for one company to solve: We launched Healthie Harbor earlier this year - our marketplace that has enabled an ecosystem of 57 partners to date (and many more to come!) to build into our APIs and enable our customers to deliver the last-mile tailored experiences that drive healthcare outcomes and business excellence. We love partnering with other builders in the space to drive forward the “build AND buy” market in healthcare. 

• Here’s what’s on our mind looking ahead: There’s so much momentum that healthcare is experiencing coming out of COVID-19, and we’re all just getting started - from the applications of AI in healthcare to save clinician time and drive better patient experiences, to the opportunity to leverage technology to drive better patient outcomes (the promise of VBC) - and we’re excited to see how healthcare continues to evolve. Overall, we’re heads down building technology for our customers, who are the true innovators in care delivery. 
• For Healthie Customers: Check out our Fall 2024 Product Update! You’ll find a link to share your feedback & requests for the features you’d like to see on Healthie.

💙 Healthie’s capital journey to date

• Customers are at the heart of our journey:  Many of you already know this about Healthie, that customers keeping our lights on (profitability) has been true for > 50% of our time as a company to date. Fun fact: When we raised our Series A, we had more money in the bank than capital raised to date. Accordingly, on a day-to-day basis, our team obsesses over making sure that our customers are taken care of, and all of our internal OKRs & KPIs place customer experience at the center of operational excellence (our current NPS is +50, and we continue to work towards making it even higher). 
• Healthie’s Series B is our third round of institutional capital: We’ve raised $42M in capital overall, and this round represents a substantive valuation increase from our Series A. We’re thrilled to welcome TCV as an investor alongside existing investors (including Birchmere, Velvet Sea Ventures, Greymatter Capital, and Watershed) who participated in this round. We’re excited to partner with Gautam and his team at TCV because they are long-term investors who understand that we’re here for today, tomorrow, and countless years to come. From Gautam: “We’re proud to lead this new investment round into Healthie. Healthie is enabling a generation of companies to build better healthcare experiences faster and cheaper through Healthie’s leading API-first EHR platform. We heard first-hand from many of Healthie’s customers about how the software has saved countless hours and allowed clinicians practicing in businesses of all sizes to focus on what they do best: provide care. We’re excited to support Healthie in what we believe is just the beginning of the digital health transition.”
• We can only make an impact if we’re alive: We talk about this internally as a company and it drives how we operate. Building in healthcare requires responsibility and reliability. The best thing we can do for our customers, and their customers, is operate our company with a long-term mindset without being reliant on external capital. Some years we’ll be profitable, and some years we won’t be, but the decision will be intentional. Accordingly, we raise when it makes sense to do so, from long-term investors who believe in our mission & vision. 
  

👋 Get involved with Healthie!

• Interested in a Product Demo? Book time with us!
• We’re hiring. Come join us: We’re looking for mission-driven, self-motivated experts in their respective fields to join our amazing team. Here are our open roles. 
• Invest in Healthie: Like we did with our Series A, we have remaining allocation for customers, angels, and individuals who want to join our community of builders & innovators who care about empowering clinicians with better tools for care delivery. Email partnerships@gethealthie.com if you want to learn more. 
• Meet with us IRL:
  • Will you be at HLTH or BHT conferences? Let us know, we can’t wait to see you there! 
  • Also if you’re in NYC, drop us a line to info@gethealthie.com we’d love to see you 

Healthcare innovation is a decades-long game, and we’re here for the journey 

We're just getting started in our mission to build the tools that clinicians need to provide longitudinal, virtual-first, and collaborative care. This is a decades long game of execution! We recognize that we have an incredible amount of responsibility - our customers spend hours on Healthie every single day (we say internally that we build business critical, healthcare critical software) and we are excited to continue to build for our customers and for the future of healthcare delivery.. 

~ Cavan & Erica

Healthie Co-Founders

About Healthie 

Healthie is a B2B SaaS platform that started in 2016. Healthie is an API-First EHR, Scheduling, and Engagement platform that is used by thousands of virtual-first care delivery organizations across over 25 specialties in healthcare. Specifically, Healthie enables over 25,000 clinicians in behavioral health, women's health, nutrition and coaching, MSK, family care and caregiving - the underdogs of healthcare who have been overlooked by legacy EHRs, and legacy healthcare. Healthie is the center of an important Healthcare ecosystem of 25K clinicians and the organizations they work with, over 10 million patient records, and hundreds of developers who build against our APIs each day (and in total make over 1 billion API calls to the platform each month).