5 benefits of using telehealth in private practice
Discover the benefits of using telehealth in your wellness business and how telehealth improves client retention at Healthie.
One of 2017’s top tech trends is swiftly making its mark in the world of nutrition and wellness. Telehealth is here and gaining traction fast. The 2017 study conducted by American Well shows that 50 million Americans would switch healthcare providers to have access to video check-ins. That’s up dramatically from 2015, when only 17 million touted that same interest.
Why this sudden change? Simply put: patients are catching on. Telehealth is becoming more of an option for many different kinds of healthcare providers and their patients now know they can look for it. Not only does utilizing telehealth services in your wellness practice benefit your clients, but the benefits also extend to wellness providers.
Here are 5 Benefits of telehealth private practice:
1. Seamless and real-time communication
Now, this may vary depending on which type of telehealth options you’re interested in including at your practice, but because of the virtual connection, it is a lot easier to keep the conversation going. Giving your client a method to continue communicating with you will make it easier to connect as needed and continue to build your relationship. With Healthie, part of our platform includes a HIPAA compliant messaging system to provide a place of contact whenever it’s needed.
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2. Brief video check-ins
Video Check-ins are no-doubt the cornerstone of telehealth. Just because you offer virtual check-ins does not mean you’ll ever have to give up the in-person side of your practice. These brief video sessions will allow you to meet with your client without requiring them to leave home. Because of this ease and flexibility, video sessions can be shorter, squeezed in more frequently, and be held wherever you have access to wifi!
3. Available between-session support
The bottom line: Telehealth allows for more support for your wellness clients. That virtual connection provides a channel for more frequent and actually, deeper connection. Often we’ve seen wellness professionals schedule telehealth sessions between in-person appointments as a way to further support the clients who need additional attention. With Healthie, between-session support can be provided easily by checking in on your client’s photo food tracking through the week. This additional engagement builds your relationship with your clients faster and helps keep them on track.
Also, with Healthie’s mobile app, providers can easily track and monitor data and progress from wearable devices and mobile phones between sessions.
4. Fewer no-shows to appointments
With telehealth, you and your clients have greater communication and no commute to come in for a visit – that means no excuses for no-show clients! Because of its ease, convenience, and often shorter session times, telehealth makes it possible for more clients to meet with you.
5. Higher client retention rates
Telehealth is shown to increase client engagement. When your clients are staying on track, they’re seeing results faster than ever. This all leads to increased satisfaction and a better retention. This will keep existing clients working with you, booking appointments week after week.
With Healthie’s Client Engagement Portal, you can establish wellness goals for clients to track on a daily, weekly, and long-term basis with customizable client notifications/reminders.