RxMapper’s partnership with Healthie sets them up for nationwide success
Healthie has played an integral role in the launch and scaling of RxMapper’s provider team and services.
Healthie has played a crucial role in helping RxMapper launch and scale services, significantly reducing development costs while realizing major operational efficiencies.
With Healthie, RxMapper have experienced:
- Significant cost savings: RxMapper estimates that leveraging the Healthie solution saves them up to $500k annually in development costs.
- Streamlined provider workflows: RxMapper’s pharmacists deliver effective and efficient care, using side-by-side charting, seamless scheduling, and integrated telehealth such as video and chat.
- Strong API: RxMapper systematically gathers expansive patient data that is foundational to providing data-driven care.
- Expedited provider onboarding: Healthie’s intuitive user experience allows RxMapper to train a fast-growing network of pharmacists (100+) with just a one-hour live session and short training videos.
“We’ve relied on the Healthie platform to build a strong foundation that supports us as we scale, and look forward to expanding our services using the Healthie API.” –Adam Still, Director of Pharmacy Services, RxMapper
RxMapper needed a comprehensive, white-label solution for patient encounters
RxMapper needed an all-in-one platform to power telehealth consultations, manage PHI, and support a fully white-labeled experience.
RxMapper, a company that analyzes individual patient DNA to identify optimal medications, needed to build seamless experiences for patients and providers. “We needed a platform that could support telehealth consultative services while also functioning as a full EHR,” explains Adam Still, Director of Pharmacy Services. RxMapper needed a solution that would manage and safeguard PHI, medications, allergies, and patient encounters across a network of pharmacists and pharmacy technicians.
Beyond functionality, RxMapper required a white-label solution that could align with their brand and deliver a frictionless experience. After exploring multiple platforms, RxMapper found that most solutions lacked either the flexibility or the depth of features required. The search eventually led them to Healthie, a platform that checked all boxes and provided the customization and scalability RxMapper needed.
Healthie provides a fully customizable telehealth solution for RxMapper’s optimized workflows
Healthie provides a flexible, scalable platform that RxMapper tailored to their unique care model.
Healthie provided RxMapper with the flexibility and functionality needed to power telehealth services while maintaining comprehensive patient records. By customizing the platform, RxMapper built optimized workflows that seamlessly integrate Healthie’s charting, scheduling, patient communications, and external care team collaboration tools. This level of customization ensures that every patient encounter –whether with a pharmacist or pharmacy technician– is efficiently documented and managed.
“Customization was a game-changer,” says Adam Still. “Healthie’s flexibility is what sets it apart from alternative solutions.” A key unlock was Healthie’s conditional formatting in forms, which RxMapper implemented to streamline workflows and improve data accuracy. These dynamic forms not only enhance the intake process but also enable seamless patient data collection that is mission-critical for RxMapper.
RxMapper also heavily relies on Healthie’s APIs to pull and manage data across its growing, nationwide network of pharmacists. Seamless data exchange between Healthie and RxMapper’s internal systems enables real-time decision-making and operational efficiency. As they continue to scale, RxMapper plans to further leverage Healthie's marketplace of integrations to expand their offerings and enhance patient care.
