Healthie provides a modern solution for virtual-first care
Revero achieves scalability and efficiency with Healthie, avoiding the excess costs and complexity of traditional EHR solutions.
Healthie has been instrumental in helping Revero streamline its virtual care operations, avoiding the complexity of traditional EHRs while maintaining the flexibility needed to integrate with its proprietary technology. As a result, the team has been able to focus on delivering high-quality, patient-centered care without being hindered by operational inefficiencies.
With Healthie, Revero experience:
- Accelerated time-to-market: Leveraging Healthie’s built-in scheduling, charting, and patient communication tools enabled a faster launch.
- Streamlined patient management: Revero used Healthie to automate intake, onboarding, and patient-provider matchmaking.
- Optimized care coordination: Task-based workflows ensure key patient needs are regularly reviewed by providers.
- Scalable infrastructure: Revero is able to expand from 20 to 50 states.
“Using Healthie’s existing infrastructure—scheduling, onboarding, charting, and patient communications—saved us months of development time,” says Kate O’Connor, VP of Operations at Revero.
Revero required an API-driven platform to power its virtual-first care model
Revero sought a scalable, integrated EHR and to deliver virtual auto-immune care
Revero set out to launch a virtual medical clinic to address the root causes of auto-immune and metabolic conditions. This required a platform with an EHR that could seamlessly integrate with its proprietary technology and also provide a robust mobile app to support efficient virtual care delivery. Beyond core EHR functionalities like charting and scheduling, Revero also needed a platform that supported patient engagement and practice management for its team of providers and health coaches.
“Our practice is built around a virtual-first approach, so having an EHR that not only supports telehealth but also integrates with our technology stack was essential,” explains Kate O’Connor, VP of Operations at Revero.
Having combined experience working with several EHR platforms in the past, Revero’s operations team knew that choosing the right platform was critical. The team conducted extensive evaluations of potential solutions, considering platforms like Canvas and Elation. “We needed a system that wasn’t just an EHR, but a foundation for our virtual care model,” O’Connor adds. Ultimately, Healthie stood out as the best fit.
Revero chooses Healthie for its robust toolset, intuitive interface, and interoperability
Revero uses Healthie to support seamless operations to grow from launch to nationwide coverage.
Revero chose Healthie as the foundation of its virtual medical clinic, leveraging its comprehensive EHR and flexible API to build a white-label solution. “Healthie powers everything we do—from scheduling and charting to payments, email communications, and patient onboarding,” says Kate O’Connor, VP of Operations at Revero. By automating workflows like intake, enrollment approvals, and provider matching, Healthie has enabled Revero to set up and scale efficiently.
A key factor in selecting Healthie was its API-first approach. “We push and pull data between our app and Healthie constantly—something we simply couldn’t do with other platforms,” O’Connor explains. Healthie’s extensive API coverage allows Revero to integrate chat, scheduling, and provider task management seamlessly, ensuring a smooth patient experience.
Additionally, Healthie’s modern and intuitive user interface makes adoption easy for both providers and patients. As Revero expands from 20 to 50 states, Healthie’s scheduling and provider matchmaking tools remain critical for nationwide growth.
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