The Healthy Weight Loss Dietitians built a multi-provider practice leveraging Healthie’s collaborative care features.

By leveraging Healthie’s insurance billing capabilities, client engagement tools, and group practice features, The Healthy Weight Loss Dietitians have streamlined operations, improved efficiency, and enhanced the client experience.

With Healthie, The Healthy Weight Loss Dietitians have:

• A Comprehensive Billing Solution: Healthie enables the team to send claims directly to insurance, track their status, and streamline reimbursement.
• Seamless Client Communication: Secure messaging and document sharing enhance clinician-client engagement between sessions.
• Integrated Client Metrics Tracking: The Healthy Weight Loss Dietitians’ clients log weight and nutrition data in one place, allowing for personalized support.
• Educational Resources: From therapy sessions to supplement recommendations, Healthie consolidates every tool they need into one accessible and intuitive platform.
• Robust Group Practice Features: Group video chat supports accountability calls and webinars, while care teams are connected through the platform to ensure seamless client support.

The partnership with Healthie has been instrumental in The Healthy Weight Loss Dietitians’ success. Healthie’s responsiveness and continuous product evolution ensure that their team has the best tools available. 

“Every time I reach out with questions or feedback, Healthie is quick to respond and always looking for ways to improve the platform based on real user needs,” shares Owner and Founder, Kayley George, RD.

When Kayley’s team began billing insurance, their previous system lacked the ability to send claims directly, making it difficult to track approvals and denials. Healthie solved this challenge by providing a direct claims submission process and real-time feedback on claim status. This transparency has been invaluable in improving operational efficiency and ensuring a smooth billing process.

Beyond billing, Kayley and her team sought a solution that would enhance communication with clients between sessions. Before Healthie, they relied on Google Voice for messaging, which created disjointed and inefficient interactions. Healthie’s built-in secure messaging system keeps all communication in one place, ensuring a seamless and professional experience for clients.

Additionally, as their team expanded, they needed a platform that would support a growing group practice. Healthie’s care teams feature allows them to coordinate client care efficiently, involving the assigned dietitian, and business owner to ensure continuity of care

Compared to other solutions, Healthie stood out as a truly comprehensive and customizable platform. It not only supported the operational needs of their growing practice but also enhanced both provider and client experiences.

The Healthie platform’s comprehensive metrics tracking allows clients to log weight and track their progress over time, making it easier for providers to offer personalized feedback. Some clients also utilize Healthie’s food log, which helps them stay accountable and receive tailored nutrition guidance.

The team uses a variety of Healthie’s features to enhance their services. “I really appreciate the built-in tools Healthie offers for our clients, like food and metric tracking. It has completely eliminated the need for them to use any other tools. On the clinical side, the integrations with Zoom, Fullscript, and Office Ally are incredibly helpful. Having everything we need in one place makes things so much easier,” shared Kayley.

“Healthie has saved us a lot of time on the back end and eliminated the need for multiple software platforms. Our team is more efficient, and clients can easily access the support they need when they need it. You can’t put a number on that.”

By consolidating multiple platforms into one, The Healthy Weight Loss Dietitians have significantly reduced administrative burdens and improved workflow efficiency. The team no longer has to juggle different tools for communication, documentation, and billing – everything they need is housed within Healthie. This has led to cost savings while also improving the client experience.

"The Healthie group features have been invaluable for our evolving team, ensuring smooth transitions as team members come and go. With our dietitians, admin, biller, and in-house therapist all on the platform, everyone stays connected and aligned in one centralized space to provide the best service to our clients."

Looking ahead, Kayley anticipates continued growth with Healthie. As she expands her team, they plan to further integrate new offerings. They will also ensure that all educational handouts and resources remain housed within Healthie, providing easy access for both clients and team members.